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Maintenance

Maintenance Inspections

  • We perform inspections on a regular basis and provide owners with a written report
  • Walk thru inspections are performed with tenants on their move-in date
  • We provide a move-out walk through report with corresponding move-out photos to owners

Coordinating Repairs & Maintenance

  • Our in house maintenance team is available 24/7 to handle all emergency repairs after hours.
  • Non-emergency maintenance requests are submitted via our website thru the tenant portal.
  • Due to the high volume of properties we handle, we can secure excellent rates from our trusted and insured vendors

We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.

Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal

How this benefits you:

  • We offer quality repairs at competitive prices
  • You can rest easy knowing your home is protected nights, weekends and holidays
  • Accurate billing so you can keep track of your investment
  • Prompt response to protect your property and keep your tenants happy
  • Annual Inspection Reports detailing every aspect of your property so you dont miss a thing.

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About our Services

About Our Services

Your Rental Connection Inc. manages properties throughout Polk County, Florida

Our experienced staff takes the frustration out of renting every step of the way. Whether you're an owner/investor or a tenant, we are here for you.

Our services include:

  • Matching rental properties with qualified tenants.
  • Collecting monthly rent payments.
  • Easy access through Owner and Tenant Portals.
  • Monthly statements thru email and ACH payments
  • Arranging & scheduling all maintenance and repairs with one of our licensed and insured vendors.
  • Communication, quality service and experience is our key to successful management.

Communication

We’re Big On Communication

Communication comes first at Your Rental Connection. Keeping in touch with both property owners and with residents of rental homes ensures the best service possible. As simple as it may seem, we answer your phone calls and emails promptly, and help resolve all of your rental home issues without delay. It's our belief that respect and courteousness go a long way, and that's exactly how you'll be treated with Your Rental Connection Inc.

Our goal is to obtain a highly qualified applicant as quickly as possible. We provide our professional knowledge of current market conditions to give you the most competitive and accurate pricing. Our goal is to be realistic and effective at the same time so we can maximize your rental income. We have professional photos taken for each of our properties. These professional photos result in renting the property much faster. We partner with other listing platforms (such as Zillow, Trulia) to ensure your property is receiving the exposure it needs to stay occupied. When homes are rent-ready, we are able to market within (48 business hours) of the listing appointment! For existing clients, we start pre-advertising your property 30 days prior to the tenant moving out to keep the vacancy of your home at a minimum.

Whether you live down the street or across the globe, owners/investors with Your Rental Connection, Inc. know that their properties are well managed and maintained. In fact, we make sure of it. We provide owners/investors with upfront communication, timely delivery of services and proactive measures to keep rental properties occupied. Right from the start we ask questions and actually implement strategies based on your individual needs. We pride ourselves on constant and consistent feedback truly making us the eyes and ears of your property.

Quality of Services

Our Quality Of Services is Unsurpassed

We constantly meet or exceed deadlines. If a repair needs to be done, we do it without holdup. If a house isn't renting, we advise the owner on small changes that will make the difference and complete the task for them. In short, we make sure whatever needs to be done, gets done right.

Occupancy

Occupancy is Important

We'll find quality tenants for your single-family home, town home, condo or apartment in the Lakeland area, and work diligently to maintain occupancy. This includes:

  • A report, during the 11th month of your tenant's lease. Detailing the renter's intentions and alerting you well ahead of time of potential vacancy as well as lease renewal.
  • Our eviction rate is among the lowest. That's because we take a different approach, in order to make sure you get your rent on time.
  • Instead of just letting things happen, we educate tenants and work with both parties to make all transitions as quick and as effective as possible.

Experience

Experience is Key

Our team of talented professionals represent some of the best educated, hardest working residential property managers you'll find. We'll help you understand the complex requirements, legal issues and responsibilities that come along with rental properties, providing you with both peace of mind and savings.

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